Free, Next Day Delivery* only applies to fridges, excluding mini-fridges.

The delivery fee and time for all other appliances will depend on your Zipcode. In metropolitan areas, we can do free, next business day delivery, provided you complete your order prior to your state's cut-off time.

IMPORTANT

• Delivery frequency may vary for remote areas; with some locations receiving biweekly deliveries.
• Delivery date may be impacted in high-volume periods, such as sales, local and national holidays.
• Delivery date may be impacted if you order on a Saturday or Sunday, with the earliest deliver being the following Wednesday.

We will typically deliver your order from the warehouse closest to your delivery address. We have our products ready to be dispatched from warehouses in NSW, VIC, WA, QLD, and SA.

• If you live in the ACT – stock will come from the NSW warehouse.
• If you live in TAS – unable to deliver; if you can pick up from Melbourne, please message us via chat or email.
• If you live in NT – unable to deliver; if you can pick up from Brisbane or Adelaide, please message us via chat or email.

Note 1: In case of stock availability in your state, next day delivery is possible. Please message us via chat or email to inquire on stock availability.

Note 2: Due to global supply chain challenges, shipping times could be longer than usual.

Tracking of your order via email will depend on the transport company. Some transportation companies offer tracking services and others do not. If tracking your order via email is crucial, please message us via chat or call 1300 20 29 49 to inquire.

Receiving Time = Processing Time + Shipping Time

Once your product order has been processed and is ready for shipping, you should receive it between 8-10 workdays, depending on your location. Your order will be delivered to the selected address per order. This address does not have to match the billing address. You can send the orders to your family, friends or office if you are not at home during the day.

NSW, VIC, QLD, SA, WA: In case of stock availability in your state, next day delivery is possible. Please message us via chat, email hello@linarie.com.au, or call 1300 20 29 49 to inquire on stock availability.

IMPORTANT:

NT – unable to deliver; if you are able to pick up from Brisbane or Adelaide, please message us via chat or call 1300 20 29 49

TAS – unable to deliver; if you are able to pick up from Melbourne, please message us via chat or call 1300 20 29 49

Orders received over the weekend will be processed for delivery and shipped the following week.

To add delivery instructions, you can at checkout or by contacting one of our friendly representatives either via chat, email hello@linarie.com.au, or call 1300 20 29 49 to inquire on stock availability.

Orders placed over the weekend will be processed for delivery and shipped the subsequent week.

We usually deliver during business hours, but sometimes it’s as early as 6:30am or as late as 7pm.

Your driver will contact you the morning of your delivery to provide you with a 2-hour delivery window, and again approximately 30 minutes before they arrive.

Unless you’re one of the first deliveries of the day, in which case they’ll contact you as they’re leaving the warehouse, giving you as much notice as possible.

If you need to change your delivery date or address, please contact our Customer Service Team on 1300 20 29 49 or via hello@linarie.com.au at least 48 hours before the scheduled delivery date.

Your order will be delivered to the selected address per order. This address does not have to match the billing address. You can send the orders to your family, friend’s or office if you are not at home during the day.

We usually deliver during business hours, but sometimes it’s as early as 6:30am or as late as 7pm.

We partner with third party delivery companies, and the drivers typically call you when they are 30 minutes away and when they have arrived. If you are one of the first deliveries of the day, the drivers will contact you as they’re leaving the warehouse, giving you as much notice as possible.

As long as the fridges (excluding mini-fridges) can fit through the stairway, Winning Service's team of professionals will deliver it for you!

This service is only available for fridges (mini-fridges not included).

In metropolitan areas and selected regional centres where Winning Services deliver our fridges, you can also request that we remove your old fridge for recycling by letting our Customer Service Team know. Our team will also remove and recycle all packaging from your new product for free. 

Note that the old appliances being removed must be similar to the new appliance being delivered, and it must be fully disconnected from any power, water or gas supplies (gas disconnections must be performed by a licensed plumber) prior to our arrival.

Yes. Installation that requires one of our certified plumbers, electricians, carpenters, or gas plumbers affects the date for delivery, as they get booked out.

The drivers will text you on the mobile number you provided when placing your order.

The driver will contact you, advising they will have to move on, and we will attempt delivery on the next available day that suits you.

To adjust or edit your delivery details or date, please contact our Customer Service Team on 1300 20 29 49 or via hello@linarie.com.au at least 48 hours before the scheduled delivery date.

In areas where we offer free delivery of fridges via Winning Services, we can also connect and install the following appliances free of charge:

• Fridges: excluding specialized plumbing services and mini-fridges

The driver will contact you and if you're not home to accept delivery, we'll leave a calling card so you can organise another delivery on the next available day that suits you.

Yes, someone can accept your delivery if you are unable to, as long as you notify us before or even on the day of delivery. The person accepting your delivery will need to provide a valid photo ID, be over 16 years old, and will need to sign for the product. If possible, please also provide the mobile number of the person taking delivery, just to make sure everything runs smoothly for you and our drivers!

Your order will be delivered from the nearest available warehouse. We always try to ensure that the stock levels shown on our product pages (after you've entered your postcode) are accurate. If, however, any delays or other problems at all with your order - whether it’s at our end or transportation company - we’ll get in touch with you as soon as possible.